How to Convert a GoToMeeting Recording into an MP4 (for Windows)

This post is really a reminder to myself of how to go through this process!  Here’s the situation…

We use GoToMeeting (and GoToWebinar) to host and record webinars for clients on a regular basis.  Then I upload webinar recordings to Vimeo or YouTube for folks to view if they weren’t on the call.  There’s a setting on GoToMeeting control panel that will allow you to specify the recording format… either the G2M proprietary format (what I don’t want) or a Windows Media format (which I do want!). 

Please note that I’ve also added some updated info for Windows 7 users that you can view here.  But please, read this first!

YouTube and Vimeo don’t much like the codecs that G2M uses.  The proprietary G2M format won’t work at all and the codec they use for Windows Media doesn’t work that well either.  So I use Any Video Converter to convert the recordings to an MP4 format.  Problem is that Any Video Converter won’t convert the G2M proprietary format.  Ever seen this error?

Ever seen this error when trying to convert a video in Any Video Converter? Drives me crazy!

So, I change settings to save as a .WMV file and the convert to .MP4 and upload.  Life is good.  Problem is that for some reason, the settings revert back to the G2M porprietary codec… I’m thinking this has something to do with our corporate network, but it’s a pain and I don’t find out until after the recording is done and I’m trying to upload it to YouTube or Vimeo.

You can tell if the video is in the proprietary format if, when you add the video to Any Video Converter, the format reads “G2M4.”

So I searched around and finally found a way to convert the proprietary G2M format to a standard Windows Media format.  It’s kind of a pain, but it’s better than the alternative!  And to give credit where credit is due, I’m basically reiterating the instructions that you can find on the Any Video Converter website.  I just have a tendency to forget where I find things, so that’s why I’m repeating the instructions here.

Here are the steps:

1.  Download and install the GoToMeeting codec from the GoToMeeting website.

Once you do that, go to C:\Program Files\Citrix\GoToMeeting\723 and copy the files g2mtranscoder.exe and g2m.dll to the root of your C: drive.

Copy the g2mtranscoder.exe and g2m.dll to your C: drive

Copy your recorded video (the one that’s in the proprietary G2M format) to the root or yoru C: drive, where you also have the g2mtranscoder.exe and g2m.dll.

Launch the command prompt using Start>Run> and type cmd in the dialog box:

If the command prompt doesn’t have C:\, then get to the root by typing “cd..” until you get there or if you’re in another drive, type C: and that will put you in the root of the C: drive.

Now, type the following command:

c:\g2mtranscoder.exe source=c:\NAME-OF-YOUR-VIDEO-FILE.wmv

This will start the conversion, but you won’t get any kind of notification.  You can check to see if it’s working by opening your Task Manager and sorting by CPU Usage.  You’ll see the file right at, or somewhere near, the top.

Task Manager sorted by CPU usage

This can take a while depending on your computer and the size of the file. Most of my webinars are 20-30 minutes long and the conversion takes anywhere from 30 minutes to an hour (go figure!).

Once the process is over, your file will be converted and replaced in the C:\ drive.  Again, you won’t see any sign that anything has happened until you import into Any Video Converter.  Then you’ll see that the format has changed from G2M4 to WMV3 indicating a successful conversion.

From that point, convert the video to the format that you want and upload to your video sharing platform of choice.

If this helped you out, please drop me a note and let me know!  And also, if you’re using Windows 7, you may want to have a look here for some updated info.

 

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25 Responses to How to Convert a GoToMeeting Recording into an MP4 (for Windows)

  1. Stefan says:

    Hey there! Quick question that’s completely off topic.
    Do you know how to make your site mobile friendly? My weblog looks weird when viewing from my iphone.
    I’m trying to find a theme or plugin that might be able to resolve this issue.
    If you have any suggestions, please share. Many thanks!

    Here is my blog … Web Content Writing (Stefan)

  2. Benjamin says:

    Hello Ed,
    Many thanks for this post. It work great and saved me a lot of time searching for a solution!

  3. Lakshman says:

    Great! it worked for me. Thank you very much.

  4. Saul carpenter says:

    I am aware of this method . My i/p files are > 400mb. It give me an ETA > 7 hrs. Not acceptable. I ‘d like to push these G2M4 files into my android device. Is there any player out there that can play G2M4 natively or with some tweak so this conversion isn’t needed.
    If you’ve found one – pl reply.
    That is the needle I am looking for in this haystack of discussion
    tyvm

  5. Dylan says:

    THANK YOU! The whole time I’m doing this I’m thinking… this isn’t going to work, this isn’t going to work… and long behold! Ta-Da!

    This saved quite a few hours for my business. I really appreciate it!

  6. pd says:

    windows 7
    gotomeeting build 1189
    95mb video
    took about 35-45 minutes
    worked like a charm!

  7. Rowena says:

    Hi

    I am trying to do this and is says win32 is not a valid application?

    Thanks

    Rowena

  8. Pingback: How To Convert WMV To MP4? | Click & Find Answer !

  9. Janie Coffey says:

    Hello and thank you, I just converted and successfully updated a gotomeeting video to vimeo. My only question is, the video is very low quality/res. I am wondering if I have to change some settings at some point in this process for a cleaner video. I have to do about 20 1-2 hour training videos (kill me now for not knowing to make that one change within the gotomeeting settings). Any suggestion would be very helpful.

  10. Mariam Hussien says:

    Thank You for this great tutorial. It really made life easier

  11. Pepe Solis says:

    Thank you Ed, this made my life easier !

    Pepe

  12. Dave Coleman says:

    Just a quick note to say thanks it worked a treat

  13. Dude, I love you – thank you so much!!!!

    If anyone needs help with this, shoot me an Email and I’d be happy to trouble shoot. it took me a few tries but I finally got it – errors to look for

    1) keep in mind your root is not necessarily the c: level root, for example, mine was C:\Users\elippman

    2) Make sure you put the transcoder in that folder (mentioned baove) and when you look for your videos, those too may not be in the root c: for me they were in
    C:\Users\elippman\Documents

    3) After the transcoder ran (which I knew was running by checking task manager and also my fan kicked up a notch) I converted the file into an MP4 format using VLC ( http://www.guidingtech.com/8848/use-vlc-player-to-convert-videos-from-one-format-to-another/ )

    I hope this helps, feel free to shoot me a message if you need assistance.

    Thanks again!!!

    • Scorpio says:

      Hi Ethan,

      I Tried putting the files (g2mtranscoder.exe, g2m.dll and .wmv) in C: drive root and ran it, it run around 1.5 hour for a 1 hour file .. and kept running.
      I guess it was not working so I killed the process from task manager.

      How long should it take for a 186 Mb file that is just 1 hour long ?

      What should I do now?

      I am really desperate to do this as I need lot of stuff on my android tablet for my studies.

      Thanks
      Anil C.

  14. Mark says:

    P.S. g2mtranscoder only runs for about 1 min for a 30 min file, clearly not long enough to be working correctly

  15. Mark says:

    Thanks for the info. But when I run g2mtranscoder.exe and then open the file in AVC it is still is G2M4 format. I followed the steps exactly and watched g2mtranscoder running in Task Manager, but it didn’t covert it to wmv. Any idea why or another way to do it?

    This has been driving me nuts for a while now! Any help would be greatly appreciated

    Thanks
    Mark

    • Steuart says:

      Same for me Mark – I followed the process (and did it 3 times) but it is still in G2M4 format. Did you get an answer?

      • Ed says:

        Make sure that you’re using the g2mtranscoder from the correct build. Especially if you’ve been using GoToMeeting for a while and have several upgrades. I did an updated post for Windows 7 that might help address some questions. You can link to it here.

  16. Marion says:

    This worked perfectly for me. Thanks a lot!

  17. Stenio Ramos says:

    THANKS THANKS THANKS THANKS!!!!
    oh god, i’ve finally found the solution on your post.
    thank you so much!!!
    i used all the converter, but nothing worked before.

  18. Frank says:

    Hi Ed,

    Thanks for taking the trouble to post this. It helped me out.

    One has to wonder why Citrix make this so difficult. Wanting to record a webinar and publish it on a website is not exactly an unreasonable requirement :-)

    Cheers,

    Frank.

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