This post is really a reminder to myself of how to go through this process! Here’s the situation…
We use GoToMeeting (and GoToWebinar) to host and record webinars for clients on a regular basis. Then I upload webinar recordings to Vimeo or YouTube for folks to view if they weren’t on the call. There’s a setting on GoToMeeting control panel that will allow you to specify the recording format… either the G2M proprietary format (what I don’t want) or a Windows Media format (which I do want!).
Please note that I’ve also added some updated info for Windows 7 users that you can view here. But please, read this first!
YouTube and Vimeo don’t much like the codecs that G2M uses. The proprietary G2M format won’t work at all and the codec they use for Windows Media doesn’t work that well either. So I use Any Video Converter to convert the recordings to an MP4 format. Problem is that Any Video Converter won’t convert the G2M proprietary format. Ever seen this error?
So, I change settings to save as a .WMV file and the convert to .MP4 and upload. Life is good. Problem is that for some reason, the settings revert back to the G2M porprietary codec… I’m thinking this has something to do with our corporate network, but it’s a pain and I don’t find out until after the recording is done and I’m trying to upload it to YouTube or Vimeo.
You can tell if the video is in the proprietary format if, when you add the video to Any Video Converter, the format reads “G2M4.”
So I searched around and finally found a way to convert the proprietary G2M format to a standard Windows Media format. It’s kind of a pain, but it’s better than the alternative! And to give credit where credit is due, I’m basically reiterating the instructions that you can find on the Any Video Converter website. I just have a tendency to forget where I find things, so that’s why I’m repeating the instructions here.
Here are the steps:
1. Download and install the GoToMeeting codec from the GoToMeeting website.
Once you do that, go to C:\Program Files\Citrix\GoToMeeting\723 and copy the files g2mtranscoder.exe and g2m.dll to the root of your C: drive.
Copy your recorded video (the one that’s in the proprietary G2M format) to the root or yoru C: drive, where you also have the g2mtranscoder.exe and g2m.dll.
Launch the command prompt using Start>Run> and type cmd in the dialog box:
If the command prompt doesn’t have C:\, then get to the root by typing “cd..” until you get there or if you’re in another drive, type C: and that will put you in the root of the C: drive.
Now, type the following command:
This will start the conversion, but you won’t get any kind of notification. You can check to see if it’s working by opening your Task Manager and sorting by CPU Usage. You’ll see the file right at, or somewhere near, the top.
This can take a while depending on your computer and the size of the file. Most of my webinars are 20-30 minutes long and the conversion takes anywhere from 30 minutes to an hour (go figure!).
Once the process is over, your file will be converted and replaced in the C:\ drive. Again, you won’t see any sign that anything has happened until you import into Any Video Converter. Then you’ll see that the format has changed from G2M4 to WMV3 indicating a successful conversion.
From that point, convert the video to the format that you want and upload to your video sharing platform of choice.
If this helped you out, please drop me a note and let me know! And also, if you’re using Windows 7, you may want to have a look here for some updated info.